All Systems Operational

ISL Online Cloud ? Operational
90 days ago
100.0 % uptime
Today
Africa ? Operational
90 days ago
100.0 % uptime
Today
Asia ? Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
Europe ? Operational
90 days ago
100.0 % uptime
Today
North America ? Operational
90 days ago
100.0 % uptime
Today
South America ? Operational
90 days ago
100.0 % uptime
Today
Help Pages ? Operational
90 days ago
100.0 % uptime
Today
Online Shop ? Operational
90 days ago
100.0 % uptime
Today
Partners Portal ? Operational
90 days ago
100.0 % uptime
Today
REST API ? Operational
90 days ago
100.0 % uptime
Today
Web Pages ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Resolved - We have removed the problematic ISL Light version 4.4.2447.71 from our ISL Online cloud service. Users will be offered previous stable version 4.4.2447.55 when downloading ISL Light.

A fix will be prepared for the root cause which caused the crash in ISL Light 4.4.2447.71 and a new version of ISL Light will be released.

We apologize for any inconvenience this may have caused.

Apr 25, 13:07 CEST
Identified - We have identified the root cause of the issue impacting ISL Online cloud users from SI, DE, CH, GB using ISL Light version 4.4.2447.71.
This version has been made unavailable for download. Users who have already downloaded it should re-download ISL Light using the following link to get the previous stable version (4.4.2447.55), which does not experience the crash:

https://www.islonline.net/start/ISLLight

We apologize for any inconvenience this may cause and will continue to provide updates on our progress.

Apr 25, 09:44 CEST
Investigating - We are currently investigating an issue affecting ISL Online cloud users from SI,DE,CH,GB using ISL Light version 4.4.2447.71 where starting an on-demand session causes ISL Light to crash.

We apologize for any inconvenience this may cause. Our team is actively investigating the issue and working towards a resolution.

Apr 25, 09:39 CEST
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.